General Terms and Conditions
1. Scope of application
1.1 The following general terms and conditions (GTC) apply to all, including future, contracts, deliveries and other services provided by sole proprietorship to their customers. The version of the terms and conditions valid at the time of the order always applies.
1.2 Deviating, conflicting or supplementary general terms and conditions are not part of the contract and are hereby contradicted.
2.1 We offer customers the opportunity to purchase CBD products and accessories via the www.spliff-shop.com website order and buy.
2.2 We direct our offer exclusively to end users. Commercial customers can also order and store their sales tax ID. All prices are shown including VAT.
2.3 Commercial customers are in particular natural or legal persons or partnerships with legal capacity who, when concluding the legal transaction, act in their commercial or independent professional activity. End users are natural persons who act privately when concluding the legal transaction
3. Conclusion of the contract
3.1 All offers within the online shop www.spliff-shop.com are non-binding - ie the listed products and services do not constitute a binding offer; it is rather a request to buyers to submit a binding offer to us with their order via the "virtual shopping cart". By clicking the "BUY" button, the buyer submits a legally binding offer (legally binding order) for the goods in the shopping cart to want to buy them at the specified price. Immediately after placing your order, you will receive a confirmation of your order receipt by email. If you do not receive a confirmation, check your spam folder or contact us.
The payment method you choose determines when the contract with us is concluded.
Prepayment / Bank-Transfer
We take your order by receiving the payment. Payment was only confirmed on our part after you receiving the invoice by email.
In the ordering process you will be asked to submit your payment on the website of the online provider Sofort GmbH. If the verification of your immediate payment can be concluded positively, you will immediately receive the invoice from us by email and we will accept your offer.
PayPal (if available)
In the ordering process you will be asked to submit your payment on the website of the online provier PayPal. If the verification of your Payment can validated by paymentprovider, you will immidately receive the invoice from us by emailand we will accept your offer.
External payment processor (if available) - Mollie Payments
In the ordering process you will be asked to use your payment information to log in securely. After you have successfully logged in and confirmed the order, the payment will be completed and confirmed immediately. As soon as you receive an order confirmation and the invoice, we accept your offer.
Please note that your payment information will be encrypted and transmitted securely. Personal data of the respective payment provider can be collected and used to complete the transaction.
3.2 Your contractual partner is:
Location: 53819 Neunkirchen-Seelscheid
E-Mail: beendeluxe (at) spliff-shop.com
4. Delivery and transfer of risk
4.1 Unless otherwise contractually agreed, the ordered goods will be delivered to the delivery address specified by the customer. We reserve the right to make a partial delivery, provided that this appears advantageous for a speedy processing and is not unreasonable. Special forms of delivery requested by the customer will be charged and carried out separately by agreement.
4.2 We dispatch goods that are in stock within 3 working days. If the goods are marked as not in stock when the order is placed, we will endeavor to deliver them as quickly as possible. The customer will be informed of the expected delivery time or delay by email.
4.3 In the case of orders against payment in advance or PayPal friends / family, the goods will only be delivered after the payment has been received with the full amount.
4.4 Delivery delays due to force majeure and due to events that not only temporarily make delivery significantly more difficult or impossible, we are not responsible for binding deadlines and dates. The customer entitles us to postpone the delivery for the duration of the hindrance plus a reasonable start-up time or to withdraw from the contract in whole or in part because of the part that has not yet been fulfilled.
4.5 The risk is transferred to the buyer as soon as the delivery has been handed over to the person carrying out the transport. The inspection and notification obligation regulated in Section 377 of the German Commercial Code (HGB) applies. If you fail to notify us accordingly, the goods are considered approved if it is not a matter of a defect that was not recognizable during the examination. If the shipment is delayed at the customer's request, the risk is transferred to him when the customer is notified that the goods are ready for shipment.
5. Prices and shipping costs
5.1 Due to the constant updating of the online shops, information given at an earlier point in time regarding prices is no longer valid. The price shown at the time the customer's order is placed is decisive for invoicing. Errors excepted.
5.2 All prices shown in the online shop www.spliff-shop.com are gross prices. The respective statutory value added tax is included. In individual cases, additional taxes (e.g. in the case of an acquisition outside the EU) and / or duties (e.g. customs duties, customs clearance fees) may have to be paid by the customer for cross-border deliveries.
5.3 Unless otherwise agreed in individual cases, all purchase prices apply without packaging, freight and postage. There are additional processing, delivery and shipping costs when the items are dispatched. The amount and calculation of the shipping costs can be found on the website www.spliff-shop.com under the heading "Payment & Shipping Costs".
6. Order deviations
Our online information about the products are descriptions or labels and not guaranteed properties. We reserve the right to make minor deviations in terms of color, material and design. We reserve the right to make improvements as a result of technical advances.
7. Terms of payment
7.1 Payment is due immediately. If the payment period of a maximum of 7 days is exceeded, default interest may be charged at the statutory rate, in accordance with the respective base rate of the Deutsche Bundesbank p.a., unless a higher damage is proven.
8. Reservation of title
8.1 The delivered goods (reserved goods) remain our property until all claims from this contract have been paid in full. If the buyer does not meet his contractual obligations, especially in the case of default in payment, we are entitled to withdraw from the contract and to demand the return of the delivered item. The buyer is obliged to surrender the item.
8.2 The buyer must treat the reserved goods with care.
8.3 The buyer is entitled to use the delivered item in the ordinary course of business and to resell it, as long as he is not in default of payment. However, he may not pledge the reserved goods or transfer them by way of security. The buyer already now assigns to us the claims for payment against his customers from a resale of the reserved goods as well as those claims of the buyer with regard to the reserved goods, which for any other legal reason against his customers or third parties in full. We accept the assignment. After the assignment, the buyer is authorized to collect the claim on his account in his own name. We reserve the right to collect the claim ourselves as soon as the buyer does not properly meet his payment obligations and is in default of payment.
8.4 The treatment and processing of the delivered item always takes place in our name and on our behalf. If processing takes place with objects that do not belong to us, we acquire co-ownership of the new object in the ratio of the value of the object delivered by us to the other processed objects. The same applies if the delivered item is mixed or combined with other items that do not belong to us.
8.5 In the event of seizure of the reserved goods by third parties or in the event of other interventions by third parties, the buyer must point out our ownership and must notify us immediately in writing so that we can enforce our property rights.
9. Transport damage
9.1 The customer must check the deliveries for completeness and intactness in the presence of the deliverer. In the case of externally recognizable transport damage, the customer undertakes to note this on the shipping documents and to have the delivery agent acknowledge it; keep the packaging.
9.2 If the (partial) loss or damage is not externally recognizable, the customer must notify the transport company within three (3) days after delivery or within seven (7) days after delivery in order to ensure that any Claims against the transport company are asserted in good time. We expressly ask us to take photos of the damage, especially if they are externally recognizable, and send them by email. The notification can be made by email at: Notification of damage: beendeluxe (at) spliff-shop.com
9.3 The customer will support us to the best of his ability insofar as these claims are asserted against the transport company concerned or a transport insurance company.
10. Warranty / liability
10.1 The buyer must carefully examine the delivered goods immediately upon arrival at the destination. If cardboard boxes and shipping packages are delivered, random checks are to be carried out. The delivery is considered approved if a complaint is not received within seven (7) days after receipt of the goods at the destination in writing or by email with a precise description and photos of the defect. Complaints must always be sent to us immediately.
10.2 In the event of a justified and timely notification of defects, we shall, at your option, provide supplementary performance through subsequent improvement or replacement delivery. If the subsequent performance or replacement delivery fails, the buyer can request a reduction in the purchase price or cancellation of the contract. In the case of only minor defects, the buyer has no right of withdrawal. If the buyer chooses to withdraw from the contract after failed subsequent performance, he is not entitled to any additional claims for damages due to the defect.
10.3 On the website of our online shop, www.spliff-shop.com , we are only liable for our own content. We are not responsible for third-party content that is on other websites to which links on www.spliff-shop.com provide access. If we become aware of illegal content on external websites, the link to these pages will be blocked immediately.
11. Copyright and trademark rights
11.1 Content and structure as well as the texts, images, graphics, files, etc. used in the webshop are subject to copyright and other laws for the protection of intellectual property. The transfer, change, commercial use or use in other websites or media by the customer is not permitted or requires prior consent. All rights reserved.
12. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here https: //ec.europa.eu/consumers/odr/ .
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
13. Applicable law / place of jurisdiction
13.1 The relationships between us and the buyer are subject to the law of the Federal Republic of Germany. The UN Sales Convention (CISG) as well as other, also future intergovernmental or international agreements will not apply, even after their adoption in German law.
13.2 The place of jurisdiction for all disputes in connection with the delivery transaction is, at our discretion, Bonn or the customer's registered office, for complaints by the customer only Bonn.
14. Final provisions
14.1 Changes and additions to this contract, including this written form clause, must be made in writing to be effective. The same applies to side and additional agreements.
14.2 Business with entrepreneurs is treated equally business with legal entities under public law and special funds under public law.
14.3 Should any provision of this contract be or become wholly or partially ineffective, the ineffectiveness of this provision shall not affect the effectiveness of all other provisions of this contract. The ineffective provision is to be replaced by a legally valid provision which, in economic terms, comes as close as it is legally permissible to the purpose of the ineffective provision.